The Real and Raw Stories that Didn't Go as Planned in Customer Success and GTM Roles

Nominate a Guest
CUSTOMER [UN]SUCCESS is a podcast about the real stories behind the headlines — the churn that caught us off guard, the automation that broke everything, the QBR that went off the rails... and what we learned from it.
We’re not here for highlight reels. We’re here for honesty, growth, and a little scar tissue.
If you (or someone you know) has a story about what didn’t go as planned in CS, RevOps, or GTM — we want to hear it.
🟡 Founders, CS leaders, RevOps folks, post-sale pros — all welcome.
🟡 Self-nominations are encouraged!
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Occasional rants about what's broken in CS and how to fix it

